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NAMRIA successfully hurdled the 5th surveillance audit for its continued certification to ISO 9001-2008. The audit was conducted in Fort Bonifacio,Taguig City and San Nicolas, Manila on 11 May 2015 by the Certification International Philippines, Inc. (CIP). The CIP audit team was composed of Mr. Renato Julian M. David as lead auditor, and Ms. Liza G. Rosal. Ms. Rosal audited the following areas: (1) Survey Support and Physical Oceanography Divisions of the Hydrography Branch; (2) Geospatial Information Services Division and the Customer Satisfaction/Customer Feedback of the Geospatial Information System Management Branch (GISMB); (3) Cartography Division of the Mapping and Geodesy Branch (MGB); and (4) Verification of the previous audit finding JRB – 01. On the other hand, Mr. David audited the following areas: (1) Financial and Management Division, Engineering Services Division, and the verification of the previous audit finding CMO-01 of the Support Services Branch; (2) Geospatial System Development Division of the GISMB; (3) Corrective/Preventive Action of the Internal Audit; and (4) Management Review on the Validation of Scope and Use of Certification Mark.
Audit for the verification of CMO-01 (SSB)
At the closing meeting with the Management Team, the CIP audit team reported that three minor non-conformities were seen in the audit for the following areas: Physical Oceanography Division - No available evidence to show the conduct of performance evaluation for the external service provider for tide observers; Financial and Management Division - No available monitoring data on the monthly report of status of funds and monthly financial performance report to branches; Engineering Services - No available monitoring data on the availability of air-conditioning units, and use of two versions of the Pre/Post Technical Inspection Report Forms; Engineering Services and Geospatial Information and Communication Technology Divisions - Use of the Technical Inspection Report Form which was reportedly replaced by the Pre-/Post Technical Inspection Report Form. Previous non-conformities like the CMO-01 and JRB-01 were also verified and closed. Action requests for these non-conformities shall be submitted within one month.
Audit for Geospatial Information Services Division (GISMB)
Audit for the Cartography Division (MGB)
Audit for the Geospatial System Development Division (GISMB)
Some opportunities for improvement were also recommended. These include: (1) Preparation of a report on actions and actions to be taken for recommendations stated in the project report for the Survey Support Division; (2) More secured back-up of tidal data by safekeeping external drives in other locations for the Physical Oceanography Division; and (3) Simplification of the scoring system of the Client Needs Assessment and Client Feedback. No lapses were seen for the Geospatial Systems and Development Division, Cartography Division, Internal Audit on the Corrective/Preventive Action, and Management Review on the validation scope of Certification and Use of Certification Mark.
Administrator Peter N. Tiangco together with NAMRIA officials and CIP auditors during the closing meeting
In his closing message, Administrator Peter N. Tiangco thanked the CIP for guiding the agency in improving its client service. On the possible migration of the agency to ISO 9001:2015 which is set to replace ISO 9001:2008 standards, he said that the agency will study and evaluate the matter of shifting to the new ISO standards.
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